Find answers to common questions about OTTGate services, packages, and more.
Common Questions
How do I subscribe to OTTGate?
Visit our Pricing page, select your plan, and complete the secure checkout. You will receive activation details via email or WhatsApp within minutes.
Which devices are compatible?
OTTGate works on Smart TVs (Samsung, LG), Android and iOS devices, Amazon Fire TV Stick, Windows PC, Mac, and more. The only supported player is IBO Player.
Do you offer refunds?
Yes, under specific conditions including verified service outages exceeding 72 hours and duplicate charges. See our Refund Policy for details.
How can I become a reseller?
Visit our Reseller page. We provide an admin dashboard, competitive rates, and dedicated support.
What channels can I watch?
35,000+ channels including TF1, France 2, Canal+, M6, beIN Sports, plus international networks from Europe, Americas, Asia, Middle East, and Africa.
How fast is activation?
Virtually instant. Credentials are sent via email and WhatsApp within minutes of payment confirmation.
Is OTTGate available outside France?
While optimized for France, our service is accessible worldwide with a stable internet connection thanks to our global server infrastructure.